Hi, I'm new and I am still trying to understand how this works. I checked my activity login in Instagram, and noticed some weird locations. I tried to access them with this helper, but it's still redirecting me to the copyright page. Is it possible to see the full location (zoomed) with this? If so, how? How can I get the ID of the location from the activity login? I'd appreciate any clarification or help.

Thanks!

asked 23 Jul, 04:57

andygarciasoto's gravatar image

andygarciasoto
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If you're trying to investigate a problem with Instagram and you're getting directed to OpenStreetMap, that's a bug with whichever Instagram app or webpage you're using. It wouldn't be the first time that it had happened - some time ago all Instagram map user issues, most of which were nothing to do with us, were being sent directly to OpenStreetMap (which was, as a member of the team here that received those messages, annoying). That issue was resolved but took some considerable time to sort out.

If you've got a problem with Facebook or Instagram you'll need to raise it with them. At OpenStreetMap we have no control over those applications. I'll mention this help question somewhere where there might be Facebook people reading (in OSM US' Slack instance) but I'm pretty sure it's not the direct problem of anyone who might see it there - Facebook is a very large company with many different tentacles and people working there can't possible know how to fix something in a completely different area of the business.

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answered 23 Jul, 15:30

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SomeoneElse ♦
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thank you so much for that, really appreciate it. That's what I thought, I don't understand why enabling that function in their app if it's not gonna work properly and I know is their fault, they are sending wrong coords or not even sending them, something like that. But ok, opening a support ticket with them is not an option, they have the worst support. Please let me know if someone replies to you and thank you again!

(23 Jul, 16:30) andygarciasoto
2

Hi Andy,

Thanks for bringing up this issue. We may need more information to conduct further investigation. Please feel free to use osm@fb.com to send the issue through.

Best, Jesspher

(23 Jul, 19:41) Jesspher

Hi Jesspher, already sent the email. Thanks for reaching out!

(24 Jul, 01:48) andygarciasoto

My instagram page not showing my location and it showing some 2 locations at a time I'm worried that my page was got hacked or something please help me

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answered 24 Jul, 07:59

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Lolakshi
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question asked: 23 Jul, 04:57

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last updated: 24 Jul, 07:59

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