NOTICE: help.openstreetmap.org is being shutdown on 1st March 2024. Please use the OpenStreetMap Community Forum

Is it planned downage, or what kind of emergency maintenance? Service unavailability appears to be recovering unstably.

[edit] About help.openstreetmap.org, not www.openstreetmap.org

asked 06 Jun '20, 14:21

Kovoschiz's gravatar image

Kovoschiz
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edited 06 Jun '20, 18:12

For a couple of days it has become extreme again. Every second request or so gets a 503. Anyone else experiencing this issue?

(09 Mar '21, 15:13) TZorn

Yes, same for me over the last 2 days (I assume you are talking about help.openstreetmap.org as in the original question).

(09 Mar '21, 16:16) alan_gr

And here we go again. :-(

(04 Aug '21, 10:16) TZorn

For me too, for the last day or too help openstreetmap.org has been unusable much of the time.

(04 Aug '21, 13:48) alan_gr

It's been happening sometime this week.

(11 Aug '21, 07:46) Kovoschiz
2

I raised a new ticket on Github. Let's see if someone can help.

(11 Aug '21, 10:52) TZorn
showing 5 of 6 show 1 more comments

It happens from time to time. I had brought that up on Github a while ago but the admins claimed be unable to help at that time.

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answered 06 Jun '20, 21:06

TZorn's gravatar image

TZorn
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Strangely, I have never experienced this until yesterday.

(06 Jun '20, 21:30) Kovoschiz

There is no one "website" when you connect to openstreetmap.org you will be served by one of the five frontend servers which in turn connect to 5 backend servers (some of these are located in the UK some in NL), which in turn connect to a master and a couple of replica databases.

What you may have seen could just be a hiccup with one of the frontend servers that nobody else has experienced, without details definitely nobody will be able to help you.

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answered 06 Jun '20, 15:52

SimonPoole's gravatar image

SimonPoole ♦
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1

I'm guessing that it might have been about the help site itself :)

(06 Jun '20, 16:21) SomeoneElse ♦

Sorry I tagged then forgot to mention in the body.

(06 Jun '20, 18:09) Kovoschiz
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question asked: 06 Jun '20, 14:21

question was seen: 1,969 times

last updated: 11 Aug '21, 10:52

NOTICE: help.openstreetmap.org is being shutdown on 1st March 2024. Please use the OpenStreetMap Community Forum