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I using an app (Sigma Data Center) that uses OSM. One computer renders the map properly. The other computer misses part of a controlled access highway at some zoom levels, and another primary road at higher zoom level. How do I trouble shoot the problem. The support for the app is not super helpful. |
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question asked: 11 Apr '20, 16:43
question was seen: 769 times
last updated: 11 Apr '20, 19:42
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NOTICE: help.openstreetmap.org is no longer in use from 1st March 2024. Please use the OpenStreetMap Community Forum
Is it possible that this is a caching issue - can you somehow clear the cache and reload on the non-working machine?
I'd start by explaining where in the world you're seeing a problem, and what "uses OSM" means? Does it means it uses OSM data, or OSM "standard map" tiles, or something else?
To illustrate "where" go to openstreetmap.org, zoom in to where the problem is and copy the browser URL from there.
This is in Port Washington WI. It appears to be a standard Map tile, but since this not my app, I don't know the internals. It is not on the browser...the browser version of the area looks fine.
It feels like a caching issue. I can exit the app, and rerun it. It still deletes segments on one zoom level, and the other road segment below a higher zoom level. I do not know if an OSM server is bound to the computer or each zoom request is a different server.