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Map loading on the web stops working, shows only gray area, see n image. Thank you in advance for your help ...

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asked 10 Feb '20, 10:04

Du%C5%A1an's gravatar image

accept rate: 0%


Can you provide a bit more information? What you have said so far is a bit like saying to someone "my car doesn't start" and attaching a photograph from 100m away...

(10 Feb '20, 10:18) SomeoneElse ♦

Hi, I have noticed that when I access the page from another source (another ip address) the map loads fine. Is it possible that my ip address is blocked?

Thank you in advance for your help...

(10 Feb '20, 11:52) Dušan

You should check in the browser console the URL you're using for tiles, and the status response you get.

It's possible to get blocked for heavy usage, both by IP and User Agent headers.

Please check that you're adhering to the Tile Usage Policy.

(10 Feb '20, 12:14) H_mlet

I have the same issue in some prod websites.

At the moment, we use HTTP Protocol. If I try to reach tiles osm server “” , then I get a "Server not found" error.

Should I change the library in order to use HTTPs?

permanent link

answered 10 Feb '20, 10:56

jasa_'s gravatar image

accept rate: 0%


Using URLs on a production machine is a bad idea as there's no guarantee of uptime. See here for more details.

Notwithstanding that:

  • OSM tileserver URLs have been https-only for some time now. Depending on how you use them, redirection may not occur.

  • you're using a shortened version of the URL. A valid tile is - try fixing your links to use that and see if it fixes your problem.

(10 Feb '20, 11:04) SomeoneElse ♦

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question asked: 10 Feb '20, 10:04

question was seen: 1,352 times

last updated: 10 Feb '20, 13:02

NOTICE: is no longer in use from 1st March 2024. Please use the OpenStreetMap Community Forum