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I don't know if this is the right place to ask for this issue.

Clients in the LAN can access https://www.openstreetmap.org however all map background is greyed out; meaning that OSM tiles are not loading.

Also this happens when using OSM within Leaflet API. Clients can load and view the map with OSM tiles when accessing the site from another IP but they cannot load the tiles when browsing inside office (with the IP

Is it possible that OSM servers blocked/black listed our IP ? If so, whom to contact for this issue?


asked 16 Jan '19, 12:38

cempro's gravatar image

accept rate: 0%

edited 16 Jan '19, 12:39

If they try and fetch and individual tile, what http error code (if any) do they see?

(16 Jan '19, 12:55) SomeoneElse ♦

E.g. https://a.tile.openstreetmap.org/2/2/2.png

returns nothing inside office ( ), but when accessed outside from a different IP it loads the png

Office IT declares that they did not block anything and advised me to check whether our IP is blocked or not by the OSM.

(16 Jan '19, 13:05) cempro

What does "returns nothing" mean? What actual error do you see?

(16 Jan '19, 13:06) SomeoneElse ♦

"ERR_CONNECTION_TIMED_OUT" There seems two possible causes, a) our IP may be black listed b) our office proxy causing issues (although the IT dept. completely denies it) :)

(16 Jan '19, 13:13) cempro
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question asked: 16 Jan '19, 12:38

question was seen: 1,459 times

last updated: 16 Jan '19, 13:13

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