Hi all,

I've just tried to create an account on the wiki, but I get the following:

Account creation error Incorrect or missing CAPTCHA.

However, below the text "To protect the wiki against automated account creation, we kindly ask you to type the two words you see in the box below:" there's no captcha visible (Firefox and Chrome). I managed to create an account by switching to on developer tools, and inspecting the page with a mobile browser setting, which brought up a street-number-type captcha.

The same issue applies to page creation.

Thanks!

asked 02 Jul '16, 17:22

bjohas's gravatar image

bjohas
567711
accept rate: 0%

edited 04 Jul '16, 19:59

aseerel4c26's gravatar image

aseerel4c26 ♦
32.1k16239551

Odd - I've just tried it on Firefox and Seamonkey (on Kubuntu 12.04 if that's relevant) and saw the captcha both times (Firefox was in a private Window, so shouldn't be a cookie thing).

Is there any more information that you can provide? Other people have reported similar things, but without a list of where it works and where it doesn't I suspect people will struggle to diagnose.

Do you have any browser plugins in place at all?

(02 Jul '16, 17:36) SomeoneElse ♦

Ok, yes, it seems to be a browser plugin problem (on Chrome). I'll investigate.

(02 Jul '16, 18:29) bjohas

(for the benefit of other people with the same problem) which one?

(02 Jul '16, 19:11) SomeoneElse ♦
2

Not sure it's a plugin issue after all. Firefox 47.0.1 (OS X) works (no plugins), though it seemed that Firefox 47 didn't. Google Chrome 49 (OS X, no plugins, not latest version) doesn't work.

(03 Jul '16, 16:53) bjohas

Actually, it doesn't even work reliably in latest version of Firefox (49.0.1, OS X).

(04 Jul '16, 18:03) bjohas
1

It seems to be to do with how the captcha is rendered. Sometimes it's rendered in the right place (by the submit button) and it works. Sometimes it's rendered at the bottom of the page, and then it doesn't work.

(04 Jul '16, 18:04) bjohas
showing 5 of 7 show 2 more comments

My chrome comments the web structure with this:

A Parser-blocking, cross-origin script, https://www.google.com/recaptcha/api/js/recaptcha.js,
is invoked via document.write. This may be blocked by the browser if the device 
has poor network connectivity.

So I'd say that if your network is not fast enough then the included captcha code arrives later than the point where the browser would care about it. In other words: the wiki page is buggy. (It seems to be using an older type of call for reCaptcha?)

It may be "solved" by reloading several times, or rather have the javascript snippet to be cached.

permanent link

answered 07 Jul '16, 14:28

grin's gravatar image

grin
143127
accept rate: 0%

1

Yeah, it does sometimes change when you reload the page ... but in the vast majority of cases it does not work, it's only occasionally that the captcha appears, and appears in the right place. Who should I contact to draw attention to this? It's very cumbersome...

(08 Jul '16, 10:27) bjohas
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question asked: 02 Jul '16, 17:22

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last updated: 08 Jul '16, 10:27

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