Hello, I create a account with my pic, it works. But if I try to log in with the same username and password I get a information: Sorry could not log in with those details. Where is my error? Robert

asked 16 Mar '15, 20:48

Robert%20Drexl's gravatar image

Robert Drexl
11112
accept rate: 0%

closed 20 Mar '15, 20:07

aseerel4c26's gravatar image

aseerel4c26 ♦
32.0k16238549

1

Username and password are case sensitive are you sure you are entering them correctly?

(16 Mar '15, 22:02) SimonPoole ♦

Yes, I am sure that I use the right username and password but I think that the user login makes a difference between pc-keyboard and Android smartphone-keyboard.

(19 Mar '15, 21:24) Robert Drexl
1

sometimes smartphone keyboard have a automatic capitalization - check that your first letter is not capitalized. I may be useful to know which browser and android version you are using. Or: try with another browser!

(20 Mar '15, 00:32) aseerel4c26 ♦
2

It should be pointed out that this normally works, so we need to nail down what is different / what is being done differently.

(20 Mar '15, 18:50) SimonPoole ♦
1

Thanks for Support, i have changed my password now it works. Don't know what error it was. The main thing is it works. Greets Robert

(20 Mar '15, 19:24) Robert Drexl

The question has been closed for the following reason "Problem is not reproducible and outdated" by aseerel4c26 20 Mar '15, 20:07

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question asked: 16 Mar '15, 20:48

question was seen: 2,019 times

last updated: 20 Mar '15, 20:07

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