I am receiving a '500 server error' on any post that has 99 in the number of views and am unable to read the post. I can see 6 posts with 99 in the number of views when scrolling down the list of queries using iphone4 and on iMac 10.9.4. Same in Firefox, Chrome & Safari. I updated to Java 1.7.0_67 last night.

asked 22 Aug '14, 23:45

nevw's gravatar image

nevw
8.5k2584152
accept rate: 9%

closed 15 Dec '18, 13:28

aseerel4c26's gravatar image

aseerel4c26 ♦
32.1k16239551

2

I think that it's a bit more random than that - this post has exactly 99 views right now and loads OK for me. I've seen the same problem with other OSQA sites, even meta.osqa.net, so although it may be common to the latest OSQA version, this particular problem is not specific to OSM's installation of it.

Amusingly, http://meta.osqa.net/questions/10187/upgrade-has-caused-500-errors-how-can-i-resolve seems prone to the 500 errors over there. Unfortunately, meta.osqa.net seems a bit moribund. OSQA's bug tracker is here.

(22 Aug '14, 23:52) SomeoneElse ♦
1

I get the error on the one mentioned above that you can read... i'll try later on pc

(22 Aug '14, 23:58) nevw
1

I've logged it here - we'll see what happens.

(23 Aug '14, 01:19) SomeoneElse ♦
2

None of those with 99 in the number of views have incremented for me since posting 3 hours ago, though some others have likely been viewing those posts ok... Here are the questions that I can't view...

how to move a bus stop (99)
Directions incorrect (199)
Is OS OpenData StreetView perfectly aligned?
All the addresses for a certain country via a SQL query
[closed] iD integration of Strava Slide tool
Add reverse geocoding information to the overpass resulting set.

(23 Aug '14, 03:09) nevw
2

I sent an email to support at openstreetmap.org yesterday with more or less the same issue description... no response yet.

(23 Aug '14, 07:05) mmd
1

for info:- I first experienced a problem when putting a jpeg (unsuccessful) into a question at 2200hrs 21 Aug 2014, the question was "Directions incorrect" I could still access the question and added a comment to another answer to it 0800 22 Aug 2014. Just after that time it started to show the error message instead of the question, and still is.

(23 Aug '14, 07:51) andy mackey
1

It could have something to do with the work being carried out on the help system server I guess
http://wiki.openstreetmap.org/wiki/Platform_Status

(23 Aug '14, 07:58) nevw

@nevw - the wiki platform status was in this case updated by someone who noticed the problem, rather than someone who's involved in fixing it, (although it's good that they did update the wiki to flag the known problem, of course).

(23 Aug '14, 12:46) SomeoneElse ♦

(re "99 views") the distribution of last digits of views on the front page suggests that something's broken at 99 and 199 etc. "meta.osqa.net" doesn't have enough recent traffic to compare with, unfortunately.

(although first digits should follow Benford's Law all questions have > 10 views so that shouldn't apply here).

(23 Aug '14, 12:53) SomeoneElse ♦
1

I did not only update the wiki, but also sent an mail to support@ yesterday (I waited because I thought works might still be ongoing from the recent software update (apparently) which caused HTTP500 for some hours.

(23 Aug '14, 14:05) aseerel4c26 ♦
3

I got positive feedback from Tom Hughes, all should be good now. Thanks a lot, Tom!

(26 Aug '14, 16:18) mmd
showing 5 of 11 show 6 more comments

The question has been closed for the following reason "Problem is outdated" by aseerel4c26 15 Dec '18, 13:28

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question asked: 22 Aug '14, 23:45

question was seen: 22,309 times

last updated: 15 Dec '18, 13:28

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