NOTICE: is no longer in use from 1st March 2024. Please use the OpenStreetMap Community Forum

Dear Sirs, We are writing to you considering the following matter. Our service with the IP address allows to track the tracking numbers of the packages. It also allows to see the location of the package through However, today we found out that we could not connect to the service you provide. We suggest we may have connected too many times so our IP could have been blocked? Could you please tell us how to solve this problem? And also what restrictions you have considering this matter? Thanks in advance

asked 01 Aug '13, 13:18

Dromok's gravatar image

accept rate: 0%

edited 01 Aug '13, 13:24

scai's gravatar image

scai ♦

The Nominatim usage policy is defined in the wiki. Particularly there is a limit of 1 request/s. This applies only to the Nominatim instance provided by OpenStreetMap. The instance provided by MapQuest has less strict conditions. And of course you can always deploy your own Nominatim instance.

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answered 01 Aug '13, 13:23

scai's gravatar image

scai ♦
accept rate: 23%

Thank you. But how to unlock our server IP We promise to abide by the rules.

(01 Aug '13, 13:29) Dromok

You have broken the usage policy, so you have effectively forfeited any access to the OSMF-run service. You can still use the alternative service listed above, our set up your own Nominatim server, which is the best long-term solution.

(01 Aug '13, 13:45) Jonathan Ben...

I think you could write an email to support@x. However, as written in the usage policy, I think using's nominatim service for your application does not sound like what is for (please remember - the servers are donated ressources). You are welcome to use our OpenStreetMap data (and free software) to set up an own server. Data and service are two separate issues.

(01 Aug '13, 13:45) aseerel4c26 ♦

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question asked: 01 Aug '13, 13:18

question was seen: 4,588 times

last updated: 01 Aug '13, 13:48

NOTICE: is no longer in use from 1st March 2024. Please use the OpenStreetMap Community Forum