I have this slideshow creation program, which has a feature called, "Travel Route Animation". It is supposed to work with OpenStreetMap. However, when I try to access this feature, a browser opens that should connect to OpenStreetMap, but is unable to connect. Have you heard of this problem from anyone else? Magix's support team has not been able to resolve this issue. I have no problem connecting to your site, outside of their program. I am using windows 7, 64bit.

asked 22 Feb '13, 00:58

quadrantg's gravatar image

quadrantg
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accept rate: 0%

closed 22 Feb '13, 18:51

sleske's gravatar image

sleske
4.1k135678

Sorry, but this site is for questions about OpenStreetMap, not about third-party software that uses OSM.

(22 Feb '13, 18:51) sleske

The question has been closed for the following reason "offtopic" by sleske 22 Feb '13, 18:51


Sorry, you are wrong here, however, it is great that you are interested in OpenStreetMap!

No, there is no further mention of Magix on this site. If Magic support cannot resolve that issue.. well - who else? We (99,99% of "us") don't even know that program (which, additionally, is probably closed source) and how it "connects" to OpenStreetMap. Magix should be able to fix their stuff. If there is a problem at OSM they could contact OSM with specific information what goes wrong. Maybe some other OSM-based service is suitable for you.

[Update:] You could search the whole openstreetmap.org domain for magix (I already have filtered out a discussion about "Lizenzverstöße"). Maybe you find some helping info there. Furthermore: if the program does not work as advertised you maybe could return it to the seller.[/Update]

I suggest to close this question for being off-topic.

permanent link

answered 22 Feb '13, 01:13

aseerel4c26's gravatar image

aseerel4c26 ♦
32.3k16241553
accept rate: 18%

edited 22 Feb '13, 12:03

1

Strange, I got the link to this site, directly from their program.

(22 Feb '13, 02:06) quadrantg
1

Looks like you got ripped of for €60/$90.

See the negative comments about their customer service at cnet.com.

(22 Feb '13, 09:53) cartinus

@quadrantg: really? A link from their program pointed you to this site? Depending on how this link is labelled that may be wrong by magix. This site is about OSM (mainly about contribution to OSM data) and not about supporting third-party programs which use OSM.

(22 Feb '13, 12:01) aseerel4c26 ♦

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question asked: 22 Feb '13, 00:58

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last updated: 22 Feb '13, 18:51

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