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Good morning,

Actually I am working in a software company and we are working in an application that use a map so we decided to use for it open street map, unfortunately we did a lot of request to your server and our IP address was blocked. Would you tell me what I need to do to solve this problem?.

Thank you,

asked 20 Feb '13, 15:20

pcastellanos's gravatar image

pcastellanos
26112
accept rate: 0%

edited 20 Feb '13, 23:11

aseerel4c26's gravatar image

aseerel4c26 ♦
32.6k18248554

4

What service? Tiles? Or Nominatim?

(20 Feb '13, 22:58) Firefishy ♦♦

Well done for choosing OpenStreetMap!

However, OpenStreetMap's servers are run entirely on donated resources. They have strictly limited capacity. Unfortunately, heavy use of OSM tiles adversely affects people's ability to edit the map - which will be why your access has been blocked.

The wiki contains useful guidance on the policy - and also some good pointers on how to avoid the problem either by using alternative tile providers or by creating your own server. See: Tile Usage Policy

permanent link

answered 20 Feb '13, 16:01

G3YAC's gravatar image

G3YAC
5162613
accept rate: 20%

4

I don't think it is tiles. There haven't been any blocks within the last 24 hours.

(20 Feb '13, 22:59) Firefishy ♦♦

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question asked: 20 Feb '13, 15:20

question was seen: 4,774 times

last updated: 20 Feb '13, 23:11

NOTICE: help.openstreetmap.org is no longer in use from 1st March 2024. Please use the OpenStreetMap Community Forum